SHIPPING POLICY
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected to ensure safe arrival.
RETURN / EXCHANGE POLICY
La Mode Vintage offers for sale one of a kind, rare vintage pieces. In our efforts to continually improve our customer service, we accept returns on most clothing and shoe items.
Our items are very rare, and singular so the return policy vary depending on the piece.
To know the eligibility of the item to return, please email carole@carolebigielman.fr within 3 days of receiving your order. Please state order number in the subject and the reason for return.